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Realtors weigh in and break down the future of commission on home sales

lolita, 24/09/2025

DETROIT (WXYZ) — Since our initial story about a landmark settlement that has the potential to change the home-buying landscape, dozens of people across metro Detroit have been weighing in.

Some took issue, while others wanted to weigh in on the conversation.

An agreement announced last week from the National Association of Realtors changes the commission structure.

“I think that the reaction here is that the entire industry is going to get blown up and everything is going to change. And in all reality, I feel that very little is actually going to change,” realtor Andy Hargreaves from Preferred Realtors said.

Hargreaves thinks he knows who will really benefit.

voices realtor commission

WXYZ

Andy Hargreaves from Preferred Realtors speaks with 7 Action News about a settlement from the National Association of Realtors that changes commission structure. (March 20, 2024)

“I mean, they’re claiming this is for the consumer, right? And I believe the settlement is for in the vicinity of $418 million, which sounds like a lot. And then you start to kind of peel the onion back a little bit and you see that attorney’s got over $80 million,” Hargreaves said.

He says the buying and selling agents will now negotiate separately for their terms of service instead of a straight listing on Multiple Listing Services, or MLS, the real estate database used by realtors.

“I think that’s where the price collusion discussions came in play that we were price fixing when it was never the case. Commissions have always been negotiable and then sellers have the opportunity to determine what they want to offer proactively to a buyer,” Hargreaves said.

Realtor commission changes

WXYZ

One of the things that people say is that this should lower the cost of homes.

I asked Hargreaves, “Do you think that will happen?”

“Honestly, no I don’t,” he replied.

Gaston Munoz is the president of the Detroit Association of Realtors, a subsidiary of the National Association of Realtors, the entity settling the lawsuit brought by home sellers.

Watch our initial report about the commission changes in real estate below:

Changes to real estate commission structure could mean more money in your pocket

“If I’m asking a particular price and I’m a seller and a buying agent brings me a buyer for a price in terms that I’m happy to receive and accept, I would have no issue paying whatever compensation that they would be seeking,” Munoz said.

I asked him, “Where do you think the major points of confusion lie?”

VOICES REALTOR COMMISSION

WXYZ

Gaston Munoz, president of the Detroit Association of Realtors, talks with 7 Action News about a settlement from the National Association of Realtors that changes commission structure. (March 20, 2024)

“I saw some articles that said the housing price is going to drop because there’s no more commissions, something like that. And that’s not true. Commission is still there,” Munoz said.

“It sounds like there’s going to be more contracts signing too?” I asked Muñoz.

“There’s going to be more contracts. But not too much between the owner of the house or the seller of the house and the agent. It’s going to be between brokers. We’re going to have to put in writing who and how we’re going to charge the commission,” Munoz said.

“Before on the MLS, I was able to specify I’m selling this house for $100,000, the commission is 6% — 3% to the listing agent, 3% to the buyer’s agent. That doesn’t go there anymore. We’re not allowed to put that on the MLS anymore,” Munoz said.

Amy Osterbeck is a realtor with Keller Williams in Birmingham. She considers herself an educator and an advocate of the consumer and the profession.

“As an agent, are you concerned?” I asked Osterbeck.

voices realtor commission

WXYZ

Amy Osterbeck, a realtor with Keller Williams in Birmingham, speaks with 7 Action News about a settlement from the National Association of Realtors that changes commission structure. (March 20, 2024)

“Yeah, I would say I’m concerned. One, because of the misinformation that’s happening. And then two, we’re not saying sellers can’t compensate buyer’s agents,” Osterbeck said. “And I think that’s another falsehood that’s been displayed in the media lately is that commissions are going away. And the truth is, commissions aren’t going away, and they’ve always been negotiable.”

“Who do you think this will be a bigger benefit for the end?” I asked.

“The attorney, and not the consumer. It doesn’t protect the consumer at all,” Osterbeck said.

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